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Mission Statement

Our goal at Independent Pipe & Supply is to exceed your expectations of an atmosphere of integrity and service. We want to be your “Distributor of Choice”.

For over fifty years and through four generations, Independent Pipe & Supply has grown to become one of the largest family owned and operated independent distributors in New England. This has allowed for flexibility and a truly personal approach to business. We take great pride in this personal approach to our customers and to the way we do business.

 

We employ friendly, knowledgeable people throughout the company who work with our customers to guarantee total satisfaction. We are people doing business with people.

 

We take a progressive, yet conservative approach to business, stressing service and inventory as our greatest assets, while continually looking for new and innovative ways to meet our customers changing needs. At Independent Pipe, there is a common philosophy held among each member of our corporate family: be responsive to each customer’s needs, invest heavily in inventory, and offer competitive pricing.

 

As a member of the DELTA group, a billion-dollar buying group, we buy right to sell right. A great deal of time is spent in the procurement process, guaranteeing our customers quality products from first rate manufacturers, priced competitively.

 

Our inventory, placed in eight locations throughout New England and New York, is the most complete in New England. This allows for an initial fill rate of 95% on over 50,000 different items, from over 200 different manufacturers, with an inventory value in excess of $18 million.

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